FAQs

Please read our FAQs page to find out more.

How do you grade vinyl or CDs?

Here at Rockaway we are very serious about our grading and we tend to be overly cautious meaning you might be pleasantly suprised when your vinyl or CDs arrive. Read our full grading guide.

Is it safe to post vinyl?

We take extra precautions with posting items and all vinyl is sent in LP packers which ensure a firm and sturdy case for the records.

Do your used records play?

We only put out records that we know will play. Some vinyl may have pops and crackles due to age, but if any track does not play then you can return a used vinyl for cash back or exchange. And records over $9.99 are cleaned by us and generally provided with a new inner sleeve and a new clear record outer sleeve.

How do I know your signed items are authentic?

All autographed items in Rockaway have been thoroughly researched and authenticated from the person that actually attained them and not any unknown 3rd parties. Signed items come with Rockaway Records Certificate of Authenticity and lifetime guarantee!

Is the store at Carindale your only store?

Yes, we are the only Rockaway Records Australia, but we do have a brother store in L.A. Our only bricks and mortar is located in the Westfield Carindale. (Brisbane)

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