Happy Customers

At Rockaway Records, nothing means more to us than the support of our amazing customers — both in-store at Westfield Carindale and online across Australia and the world. We’re proud to share real feedback pulled directly from Google Reviews, highlighting the great experiences people have had with our vinyl records, CDs, collectables, and friendly service. Whether you’re a diehard digger or a first-time visitor, these words come straight from the legends who make Rockaway what it is.

Best Record Store in QLD

Ordered Sunday, packed that afternoon and arrived safely the very next day

Hi there! We're thrilled to hear you had such a great experience with us. Thanks for the kind words and support!

ten out of ten.

Ordered online. The order was dispatched very quickly. I received a phone call telling me when my merch will be sent.
Excellent service.

Hi Reece, thank you so much for your fantastic review! We're thrilled to hear you had a great experience with our service and quick dispatch. We appreciate your support!

I don't do Google reviews, but am happy to reassure you that I found your service excellent. Effective communication, and the item - which reached me in good time - was in fine condition, thanks to your careful wrapping and the sealed copy of the book.

Thanks for taking the time to leave us a review. We really appreciate it! It's great to hear that you found our service excellent and that your item arrived in good condition. We take pride in our communication and packaging, so it's wonderful to know that it made a difference for you.

We hope you enjoy your book and we look forward to serving you again in the future. Have a fantastic day!

Cool

Cool

Thanks Salvatore :)

Item was as described Pact well and arrived in good time

Item was as described Pact well and arrived in good time.

We're thrilled to hear that the item was as described and that it arrived in good time. We always strive to provide a seamless shopping experience for our customers. Your feedback means a lot to us! 😊

I visited a record store in Midland with Desaraye and Lila but they didn’t have the CD I was after

I visited a record store in Midland with Desaraye and Lila but they didn’t have the CD I was after.
Another person in the store said to check your store and I received it a few days later.Excellent service and obviously your reputation has spread to WA

Wonderful to hear this Vince. We have been in Brisbane for over 34 years now and we ship Australia wide. We appreciate your kind words. :)

Rock On 🤘

Have purchased a few times w Rockaway Records. Very helpful & good prompt service, always.

Thanks so much Stu, we appreciate you taking the time to let us know and we are so happy you have enjoyed the experience :)

Great condition vinyl as described

Great condition vinyl as described , good coms and quick delivery . Recommended

Hey VB, Thanks so much for the lovely review. We are very pleased everything went well and appreciate you taking the time to review :)

Excellent service - will definitely purchase from you guys again

Excellent service - will definitely purchase from you guys again.

Thanks Craig, this is excellent and we really appreciate the 5 stars!

Got exactly what I was looking for

Got exactly what I was looking for. Simple, quick and well-packaged.

Hey Mandy,
Wonderful to hear and thank you for taking the time to review. :)

Easy to look up music DVD

Easy to look up music DVD's and when I order any, they are processed quickly and they arrive in good time.

Hey Ian, We are chuffed to hear you can find things easily on our website... this means so much to us as we put alot of thought into the website. We really appreciate the 5 stars!

Unbelievable service Would recommend anyone to

Unbelievable service
Would recommend anyone to this record store
I rang on a Wednesday and received it on the other side of the country the next Wednesday
Boxed set was beautifully wrapped and all cds were like new
Extremely satisfied with my purchase

Thank you so much for leaving such a wonderful review. I will pass this on to the team :) We are thrilled to hear that you had a great experience with our service. We take great pride in providing top-notch customer service and we are grateful for your recommendation to others. :)

Ordered item received in good condition and time

Ordered item received in good condition and time.

Thank you for taking the time to leave a review! We're thrilled to hear that your item arrived in good condition and within the expected timeframe. We appreciate your support and hope to see you again soon.

My Order was received within a couple of days

My Order was received within a couple of days...very prompt postage. I also appreciated the care with my parcel...plenty of padding to ensure item would be protected during transit. Many Thanks...happy customer

Hi there! Thank you so much for your kind review. We're glad to hear that your order arrived quickly and that you were happy with the packaging. We always want to make sure our customers receive their items in perfect condition. Thanks for being a happy customer! :)

Excellent experience shopping with Rockaway Records! The item I bought came exactly as advertised and arrived very quickly. I’ll definitely shop here again.

dvd

DVD arrived earlier than expected (2 days). Great service

Fantastic news Simon! Thanks for shopping with Rockaway!

Received my package 2day couldn't be happier thankyou so much for your service and quick postage and quality of Betty Boop love it 💕

Best variety of posters in Brisbane! They also have a great range of records — some of which you can’t find anywhere else. The staff are chill and really helpful.

Hey Kirra, Thanks for leaving such a great review about our shop! We pride ourselves on offering items that you can't find anywhere else. Our staff is always here to help and we're glad they were able to make your experience chill and enjoyable. Thanks again for your support and we hope to see you again soon! 😊

Thanks so much for the 5 Stars :)

Excellent customer service and competitive prices!

Rockaway Records is my favourite record store in Brisbane! The staff are always so lovely and provide exceptional service in every part of the store experience ⭐️

The team at Rockaway are absolutely phenomenal. I had an unusual request due to my disability and they went above and beyond to help me. I am so grateful that they were understanding. Especially Owena who made me feel valued and like I wasn't a burden which is huge in the disability space.

really good at managing record store day!! loved the first in best dressed and allocating a vinyl!

This is a great store with friendly staff, who are extremely helpful and have a great range of products. Definitely worth a visit if you’re a music/vinyl collector or even just like pop culture!